Privacy Policy

1. Introduction

Welcome to TrexHub ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital products marketplace platform.

2. Information We Collect

2.1 Personal Information

• Email address (required for account creation and order delivery)
• Payment information (processed securely through third-party processors)
• Order history and transaction records
• Communication preferences

2.2 Technical Information

• IP address and browser information
• Device information and operating system
• Usage patterns and site navigation data
• Cookies and similar tracking technologies

3. How We Use Your Information

• Service Delivery: To process orders and deliver digital products
• Customer Support: To respond to inquiries and provide assistance
• Payment Processing: To handle transactions securely
• Platform Improvement: To enhance user experience and functionality
• Legal Compliance: To comply with applicable laws and regulations
• Security: To detect and prevent fraud or unauthorized access

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• Payment Processors: PayStack, KoraPay, Stripe, and other payment gateways
• Service Providers: Trusted partners who assist in platform operations
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for data transmission
• Secure payment processing through certified gateways
• Regular security audits and updates
• Access controls and authentication protocols
• Data backup and recovery procedures

6. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and preferences
• Improve site functionality and performance
• Analyze usage patterns and trends
• Personalize your experience

You can manage cookie preferences through your browser settings.

7. Your Rights

You have the right to:

• Access: Request information about data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing activities

8. Data Retention

We retain your information for as long as necessary to:

• Provide our services and fulfill transactions
• Comply with legal obligations and tax requirements
• Resolve disputes and enforce agreements
• Maintain security and prevent fraud

9. International Transfers

Your information may be processed and stored in countries outside your residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.

10. Children's Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: