Terms of Use

1. Acceptance of Terms

By accessing and using TrexHub ("Platform", "Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the terms and conditions of this User Agreement, you are not authorized to use or access our services.

2. Description of Service

TrexHub is a digital marketplace platform that facilitates the purchase and delivery of digital products including but not limited to:

• Digital gift cards and vouchers
• Software licenses and subscriptions
• Digital entertainment content
• Educational materials and courses
• Other digital products and services

3. User Accounts

3.1 Account Creation

• You must provide accurate and complete information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• You must be at least 18 years old to create an account
• One person or entity may maintain only one account

3.2 Account Responsibilities

• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account
• You must keep your account information current and accurate

4. Purchases and Payments

4.1 Payment Methods

We accept payments through various methods including PayStack, KoraPay, Stripe, PayPal, and other integrated payment gateways. All payments are processed securely through third-party payment processors.

4.2 Pricing and Currency

• All prices are displayed in multiple currencies (USD, NGN, CNY)
• Prices are subject to change without prior notice
• Currency conversion rates may fluctuate
• Additional fees may apply depending on your payment method

4.3 Order Processing

• Orders are typically processed immediately upon successful payment
• Digital products are delivered electronically to your registered email
• Delivery times may vary depending on the product and verification requirements

5. Digital Product Delivery

• Delivery Method: Products are delivered via email or through your account dashboard
• Delivery Time: Most products are delivered within minutes of successful payment verification
• Delivery Issues: Contact support if you don't receive your product within the expected timeframe
• Product Validity: Ensure you use digital products within their validity period if applicable

6. Refunds and Returns

6.1 Digital Products

Due to the nature of digital products, refunds are generally not available once a product has been delivered. However, we may provide refunds in the following circumstances:

• Product was not delivered due to technical issues on our end
• Product received was significantly different from what was advertised
• Duplicate purchase made within 24 hours

6.2 Refund Process

• Refund requests must be submitted within 48 hours of purchase
• All refund requests are subject to investigation and approval
• Approved refunds will be processed within 3-5 business days

7. Prohibited Uses

You agree not to use the Platform for any of the following prohibited activities:

• Violating any applicable laws or regulations
• Infringing on intellectual property rights
• Transmitting viruses, malware, or other harmful code
• Attempting to gain unauthorized access to our systems
• Using the service for fraudulent or illegal activities
• Reselling or redistributing purchased digital products without authorization
• Creating multiple accounts to circumvent limitations

8. Intellectual Property

• All content on the Platform is protected by copyright and other intellectual property laws
• You may not reproduce, distribute, or create derivative works without permission
• Digital products purchased are for personal use unless otherwise specified
• Trademarks and brand names remain the property of their respective owners

9. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount you paid for the specific product
• We do not warrant that the service will be uninterrupted or error-free
• You use the service at your own risk

10. Account Termination

10.1 Termination by You

You may terminate your account at any time by contacting our support team.

10.2 Termination by Us

We reserve the right to terminate accounts that:

• Violate these terms of use
• Engage in fraudulent or illegal activities
• Abuse or misuse the platform
• Remain inactive for extended periods

11. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Platform, to understand our practices.

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the Platform. Your continued use of the service constitutes acceptance of the modified terms.

13. Governing Law

These terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of Nigerian courts.

14. Contact Information

If you have any questions about these Terms of Use, please contact us:

15. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms of Use will otherwise remain in full force and effect.